Frequently Asked Questions

What to Expect

Congratulations in taking a step towards your recovery! Here at McLeod Center, we have been helping people get well since 1969. Guided by the 12-Step philosophy and various evidence-based treatment modalities, our staff are are able to empower clients to make life-changing decisions in a positive and therapeutic environment.

Getting Started

If you have not scheduled your Residential Treatment admission day,
please contact Michelle Barker at (704) 332-9001, extension 2286.

When you enter our Residential Treatment Program, you’ll be assigned a Licensed Clinical Addiction Specialist. This clinician will be your primary contact during your stay at McLeod Center, and will help you in identifying and achieving your treatment goals.

Frequently Asked Questions

What do I need to bring?
Please click here for details on what to bring and what we provide here for you.

What medication can I bring?
You should bring a 28-day supply of all prescribed medications. All medications are to be non-narcotic and approved by the Medical Director. If you have specific medication questions, please call the Residential Nurse at (704) 332-9001, extension 2273.

Can I have cash while I’m in treatment?
Yes! $25 is the weekly maximum for clients to keep on their person at any given time. Any additional money will be kept in the client’s account, managed by the fee office.

When can someone bring personal items for me?
Personal items for clients (including money) may be dropped off at the front desk during regular business hours:
Monday-Thursday: 8:30am-6:00pm
Fridays: 8:30am-5:00pm

Can I have visitors?
Yes! Please bring a list of your visitors for clinical approval. Approved visitors are encouraged to attend weekly Family Group on Saturdays from 9:00am-12:00pm. For the safety of our clients, McLeod Center staff checks the identification of all visitors to ensure that they are on an approved visitors list. Please ask that your visitor(s) bring their identification with them!

When can I make personal calls? When is visitation?
In order to promote a recovery-focused treatment stay, personal phonecalls are not to be made during any therapeutic activity or group. Visitations supervised by McLeod Center staff, and are not to be facilitated during any therapeutic activity or group.

Can I get mail while I’m here?
Yes! You may receive mail at the following address:
“Your Name”
C/O McLeod Addictive Disease Center
515 Clanton Road
Charlotte, NC 28217

What can I expect on my last day in treatment?
Residential clients are discharged at 10:45am at the latest. We aim to protect our clients’ confidentiality by asking that any transportation refer to the front desk.